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Critical Incident Response
This is the phone number for a critical incident response only and goes direct to PeopleSense by Altius.
For Altius Group general enquires, please contact us or call us at 1800 258 487 during business hours.
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Return to Work Support
Our Return to Work support assists employees to overcome a range of challenges impacting on their transition back to work. Our consultants bring together the best of industry experience, professional training and creative problem solving to help employees resume a full and productive life. Intervention is proactive, goal-focused and cost-effective.
Our allied health professionals, from Rehabilitation Service and PeopleSense Injury Management, are allocated cases to correspond with their expertise to ensure safe and timely outcomes. We are well versed in relevant legislation and best practice guidelines to ensure all stakeholders are consulted and considered in the return to work process.
Our Recovery at Work and Return to Work plans, calendars and reports are directive, evidence-based and transparent. We have experience covering injuries occurring in State Workers Compensation, Federal Comcare and Compulsory Third-Party schemes, as well as those accidents or illnesses covered by life insurance and income protection policies.
What Our Return to Work Support Covers
Support returning to work can encompass a range of recovery and rehabilitation services. We work with all key parties to facilitate successful recovery and return to work outcomes.
Our tailored programs include:
- Job Redesign: assistance to modify tasks an employee may struggle with or training in new ways to work.
- Workplace modifications: ergonomic assessments of work environments, advise on redesign requirements and support with administration for workplace modifications.
- Building relationships with all
- Physiotherapy: including musculoskeletal and spinal assessments and support to manage physical limitations while at work.
- Educational programs: including training in areas such as resilience, manual task handling and workplace ergonomics.
- Health and Fitness Support: tailored programs for health maintenance, pain management guidance and programs to improve mobility and physical capability.
- Psychological Support: assistance and support through mental health programs, personal goal setting and support to manage mental health and wellbeing while working.
Services are also tailored to support human resource risk management strategies and provide financially beneficial and sustainable outcomes.
Return to Work Coordinator
For organisations without internal injury management expertise, or simply need to free up resources, Altius Group offers the opportunity to completely outsource your injury management program and engage us as your outsourced return to work coordinator.
Yes, you can outsource everything to do with your Worker's Compensation!
We have a national team of allied health professionals with relevant certification in each state and a wealth of experience in injury management. This will save you time, money and improve your return to work outcomes.
Through outsourcing the return to work coordinator functions to Altius Group, we will wrap our services around your existing structure and support you from the moment an incident is reported. Our team is available to:
- Triage injuries
- Complete notifications to your insurer
- Develop return to work plans
- Manage all stakeholders
And, most importantly, be accessible to support your employee with an injury to ensure they have a positive experience and make a complete recovery.
Return to Work Rehabilitation
Rehab services by Altius is a national occupational rehabilitation provider with operations in NSW, Victoria, QLD, ACT, SA, TAS, WA and NT.
We are a market-leading provider focussed on providing a positive experience through Workers' Compensation and delivering evidence-based intervention.
Our team value innovation and are driven to achieve outcomes through successfully supporting individuals who have experienced a workplace injury.
Through our clinical and industry experience, we have dedicated teams who specialise in physical and psychological claims management.
Our team includes Occupational Therapists, Psychologists, Exercise Physiologists, Physiotherapists, Nurses, and employment specialists.
Benefits of a Return to Work Support
Although it’s great for employers to have a full team, many injured employees often don’t realise they are the ones benefiting from their return to work, experiencing:
- A speedier recovery
- Reduced anxiety and depression
- Maintained confidence in their abilities
- Improved relationships
FAQs
What is a return to work program?
A RTW Program is workplace policy that details how your organisation manages workplace injuries and return to work. It should include the details of your RTW coordinator, preferred rehabilitation provider and workers' compensation insurer.
This policy needs to be available to all employees as they will require this information in the event of a workplace injury and should include an overview of individuals' responsibilities within the return to work program. The requirements for RTW programs differ in each state or scheme, therefore it is important that you review the regulator websites. If you’re unsure, please reach out for further information or assistance.
Altius Group can also be engaged to complete a documentation review or develop your RTW Program for you.
What is a return to work coordinator?
A designated team member which supports a worker with an injury with a return to work plan made easy for both the employer and employee.
Combining allied health expertise and innovative technology solutions. The RTWC works with doctors, insurers, and treating professionals working seamlessly with HR and Payroll.
RTWC’s understand legislation and best practice guidelines to ensure all stakeholders are consulted in the return to work process.
Why outsource?
By outsourcing this task, it gives you more time so you can focus on your business and clients. It also improves RTW outcomes and time frames, minimising your workers compensation premiums.
How do you implement a return to work plan?
A RTW Plan most commonly refers to a document that details a graduated return to work following an injury. This may also be referred to as a suitable duties plan or return to work program.
This plan should be developed by someone with suitable experience to ensure a safe return to work is achieved. It should be developed in consultation with the employer, worker with an injury, nominated treating doctor and any treating parties involved with the worker.
To implement the plan, all parties should be agreeable to the duties and recovery timeframes documented within the plan. We strongly recommend regularly reviewing the program for success, and barriers experienced along the way.
It is important to remain open-minded during the recovery process and work collaboratively to achieve an efficient and durable return to work.
Do I need a doctor’s clearance to return to work?
Yes – following a workplace injury or if requested by an employer due to concerns about employee or workplace safety. Under work health and safety, an employer is required to ensure an employee is fit and able to perform the inherent requirements of the role.
If a worker has sustained a workplace injury or had any form of absence from the workplace, the employer may request doctor's clearance. This can also be supported through our functional or medical assessments.
Contact Us
1800 258 487